Terms and Conditions

Terms and Conditions

Last updated: May 2026

Welcome to Grandline Neon. These Terms and Conditions govern your use of our website and the purchase of products from our Shopify store. By accessing our website and placing an order, you agree to be bound by these Terms and Conditions.

Please read them carefully before using our services.

1. General Information

This website is operated by Grandline Neon.

Throughout the site, the terms “we,” “us,” and “our” refer to Grandline Neon. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions.

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our website.

2. Eligibility

By using this site, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have given us your consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose.

3. Products and Orders

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display of colors or product appearance will be completely accurate.

We reserve the right to:

  • Limit the sales of our products

  • Refuse any order at our discretion

  • Cancel orders suspected of fraud or abuse

  • Modify or discontinue products without notice

All orders are subject to availability and confirmation of payment.

4. Pricing and Payments

All prices are listed in the currency displayed on the store and may be subject to change without notice.

Payments are securely processed through Shopify Payments.

We reserve the right to correct pricing errors, inaccuracies, or omissions at any time, including after an order has been placed.

5. Shipping Policy

We offer free shipping on eligible orders as stated on our website.

Estimated preparation time is 3–6 business days.

Estimated shipping time is 10–12 business days, depending on destination and local customs.

Shipping times are estimates and may vary due to external factors such as customs delays, carrier issues, holidays, or force majeure events.

We are not responsible for delays caused by third-party shipping providers.

6. Returns and Refunds

We offer a 30-day satisfaction guarantee under the following conditions:

  • If your product arrives damaged, defective, or in poor condition, please contact us and we will assist you with a replacement or refund.

  • If you request a return because you no longer want the product or changed your mind, return shipping costs will be your responsibility.

Returned items must be unused and in their original condition whenever applicable.

We reserve the right to refuse returns that do not meet these conditions.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, branding, and design elements, is the property of Grandline Neon and may not be copied, reproduced, distributed, or used without prior written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Grandline Neon shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our liability shall be limited to the amount paid for the purchased product.

9. Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete, or current.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

10. Third-Party Services

Certain services or content available through our website may include materials from third parties.

We are not responsible for examining or evaluating third-party content or services and do not warrant their accuracy or reliability.

11. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

Please review our Privacy Policy for more information.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Spain, without regard to conflict of law principles.

Any disputes arising under these Terms shall be subject to the jurisdiction of the competent courts of Spain.

13. Contact Information

For questions regarding these Terms and Conditions, please contact us at:

Grandline Neon
Calle Lina Ódena
Spain
Email: thegrandlineneon@gmail.com

Thank you for shopping with Grandline Neon.